Return / Exchange

Return/Exchange Policies

1. Return/Exchange Period

• Returns or exchanges accepted within 7 days from delivery/purchase date.

• Items must be returned within this window to be eligible.

2. Item Condition

• Must be unworn, unwashed, and unused.

• Tags and original packaging must be intact.

• Items with stains, odors, damage, or signs of wear are usually not accepted.

3. Proof of Purchase

• Must present an order number, receipt, or confirmation email to validate the return or exchange.

4. Shipping Costs

• Customer shoulders return shipping (especially for size issues or change of mind).

• Free return shipping only for defective or incorrect items.

5. Final Sale Items

• No returns/exchanges on clearance, final sale, or promotional items.

6. Defective/Wrong Items

• Full refunds or replacements for damaged, faulty, or incorrect items.

• Must be reported within a 3 days from purchase.

7. Processing Time

• Return and exchange processing typically takes 1-3 days from receipt of the returned item.

8. One-Time Exchange Policy

• Only one-time exchanges per order to avoid abuse of the policy.